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FAQ

Am I or do I know a victim?

Sometimes it’s hard to recognize that you are a victim of abuse. Here is a checklist to help you define instances of abuse.

  • Have you or your children been shoved, slapped, punched, kicked, or hit?
  • Have you been told you can’t do anything right, you’re an unfit parent, or you don’t deserve anything?
  • Do you believe the violence is somehow your fault?
  • Are you isolated from friends and family because of your partner’s jealousy?
  • Have you been hurt when you were sick or pregnant?
  • Has your partner threatened to hurt your child/children or pet?
  • Have you been accused of having affairs?
  • Does your partner’s threats of violence control your decisions or influence your behavior?
  • Have you had things thrown at you or had personal items destroyed or taken from you?
  • Are you ashamed that you stay in an abusive relationship?

If you have experienced or are experiencing these circumstances, you are a victim of abuse. You can end the abuse and be safe — Hubbard House can help! If you are in immediate danger, get help now — call 911. If you are not in immediate danger, but are planning to leave an abusive home or are not sure what you should do call the 24-hour Hubbard House hotline at (904) 354-3114 or toll-free at (800) 500-1119.

What do I do if I know someone is a victim?

Here are some ideas for you to consider when you know or suspect someone is a victim of domestic violence. Always remember that you must consider the safety of the victim as well as your and your family’s safety when offering assistance. When in doubt, call the police; it is not recommended to engage in a physical confrontation with an abuser. The decision to shelter a victim if their life is being threatened should be used with great caution and may not be the safest option for you or the victim of domestic violence.

  • Call 911.
  • Call the Hubbard House hotline at (904) 354-3114. You do not need to be the actual victim to ask for assistance.
  • Recommend that the victim call Hubbard House.
  • Let the victim know you are concerned for her/his safety and help her/him secure safety and shelter.
  • Don’t ask questions that blame the victim such as: “Why haven’t you left?” “How come you let that happen?” “What did you say to provoke him/her?” Remember, victims of domestic violence often are afraid to leave their abuser or don’t have the resources to leave, thus they remain in the relationship because they don’t feel they have any other choice or option.
  • Be supportive and offer resources for safety.
  • Follow through on your promises of support.
  • Remain nonjudgmental.

You can help end the cycle of violence for someone you care about and love. Let Hubbard House be a resource for you to better understand how you can help. Call our 24-hour hotline at 904-354-3114 or 1-800-500-1119.

Do I have to come into shelter in order to receive services from Hubbard House?

No. Hubbard House offers an extensive outreach program that includes counseling, support groups, court advocacy, and other services for victims of domestic violence.

What is an injunction for protection?

An injunction for protection provides you with legal protection against someone who threatens your life and safety. Hubbard House court advocates help clients understand the legal process, assist with safety planning, and provide referrals. While the injunction for protection is a legal document enforceable by law, it does not guarantee personal safety, so safety planning should always be done when obtaining an injunction for protection.

What is the Batterers' Intervention Program?

The batterers’ intervention program is designed to hold batterers accountable for their violence. First Step for men is a 26-week state certified curriculum where program participants examine how their beliefs, values, and attitudes influence their decision to use violence and then learn healthy alternatives. First Step for women is a 26-week curriculum and is similar in nature to the men’s program, but addresses topics that are specific to women’s issues.

How can I support the work of Hubbard House?

There are two main ways to support Hubbard House: by donating your time as a volunteer and by donating your resources.

How does donating to the Thrift Store help?

Your tax-deductible donations of gently used clothing, furniture, and household items directly benefit domestic violence victims and their children. Victims and their families are able to use your donation(s) to help rebuild their lives and start fresh. One hundred percent of all net Thrift Store proceeds support Hubbard House services.

Do you shelter men?

Yes. Hubbard House can shelter male victims of domestic violence. Females and males reside in separate areas.